How to remove your details from Tracesmart (LexisNexis Risk Solutions UK)

Tracesmart is now part of LexisNexis Risk Solutions UK — a tracing and identity-data platform used for people-finding and debt tracing, built from electoral, credit-header and address data.

Step by step

1. 1

   Open their international request form

   Tracesmart requests route through LexisNexis Risk Solutions. The form is hosted on reedelsevierinc3.my.site.com — that address looks wrong but it is genuinely theirs: LexisNexis Risk sits under Reed Elsevier and the form runs on Salesforce.

2. 2

   Pick your request type carefully

   The dropdown lists Right of Erasure and Right of Objection as separate options, and the one you choose decides what they do. Erasure is the obvious pick, but they hold credit-reference and identity data under legitimate interests — the ground erasure is most often refused on. If erasure is declined, come back and lodge an objection.

3. 3

   Attach one proof-of-address document

   One document showing your name and address, dated within the last 3 months: a utility bill, a bank statement with the financial detail redacted, or a council tax bill or confirmation of electoral registration. This is proof of address — not photo ID. You do not need to send a passport or driving licence.

4. 4

   Give your date of birth

   It is a required field on the form, alongside your name and address.

FAQ